Patient Services Coordinator

Job overview

The Patient Services Coordinator role is onsite at Shady Grove Fertility in Houston, TX, with compensation not specified. The position supports the Texas Medical Center practice within US Fertility’s network of physician-led fertility practices. The coordinator helps patients navigate appointments, accounts, insurance information, benefits, and financial options while addressing concerns and welcoming visitors. Accurate administrative support and responsive service contribute to patient satisfaction and the practice’s care experience.

What you'll do

• Obtain, record, and update patient financial and insurance information
• schedule appointments according to patient needs and treatment-room availability
• address patient issues and support resolution
• provide feedback about service failures or concerns
• discuss benefits, coverage, and financial options
• greet patients and visitors
• work occasional weekends and holidays.

What we're looking for

Skills & competencies

patient services coordinator

houston tx

shady grove fertility

us fertility

reproductive medicine

patient accounts

appointment scheduling

insurance information

patient support

rotating weekends

part-time

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Part-time employees are eligible for a 401(k) with company match, performance-based bonus opportunities, and employee wellness and recognition programs.

Why this role

Monday–Friday schedule, 7:30 AM–4:00 PM, with rotating weekends and holidays; high school diploma or equivalent required; 2+ years of administrative experience required.

About the employer

Center of Reproductive Medicine, LLP is hiring for this role. Industry: Family Planning Centers. Sector: 62.