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Front Desk Team Lead

The Bark Shoppe Store · New York, NY · Front desk / client concierge

Compensation

From $18 /hr

Employment type

Full-time

Work setting

On-site

Location

New York, NY

Schedule

Day shift

Posted

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Job overview

The Front Desk Team Lead role is onsite in New York, NY; compensation is $18 per hour. The Bark Shoppe Store describes itself as a community hub for pet lovers and their pets, focused on quality and care. The role leads front-of-house operations and helps ensure customers and pets receive an organized, welcoming experience. It coordinates appointments, supports team development, and resolves customer concerns.

What you'll do

  • Lead front-of-house operations
  • greet clients and assist with inquiries or concerns
  • coordinate appointments and schedules
  • train and mentor team members
  • resolve customer issues professionally
  • maintain a clean, organized, inviting space for clients and pets.

What we're looking for

Skills & competencies
front desk team lead
new york ny
the bark shoppe store
client concierge
front-of-house operations
customer service
appointment coordination
team training
pet-friendly
$18/hr
Work arrangement
  • Weekend coverage required

Why this role

The posting seeks 3+ years of customer-facing experience, preferably in retail or hospitality, and states that additional benefits are not currently offered.

About the employer

The Bark Shoppe Store is hiring for this role. Industry: Pet Care (except Veterinary) Services. Sector: 81.

Additional details

Industry sector
81
Industry
Pet Care (except Veterinary) Services
Occupation code
43-1011.00
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    Front Desk Team Lead at The Bark Shoppe Store | CollabWORK