Program Communications Manager

Job overview

The Program Communications Manager role is onsite in Chicago, IL. Compensation is not specified. The role supports Lakeshore Sport & Fitness programs and member communications, helping ensure messages reflect the club’s hospitality standards.

What you'll do

• Learn the club’s programs and member experience
• build relationships with department leaders
• write and edit member communications
• review AI-generated email responses and improve them to reflect the Lakeshore voice
• organize information for consistent and accurate answers
• test communication workflows
• and learn about programs, events, and member interactions throughout the club.

What we're looking for

Skills & competencies

program communications manager

chicago il

member communications

writing

editing

ai response review

member experience

hospitality

fitness programs

youth camps

swim lessons

events

cross-department collaboration

Work arrangement

• Weekend coverage required

Why this role

The posting states that a computer science degree, coding experience, IT background, and prior AI experience are not needed.

About the employer

Lakeshore Sport & Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.