Hotel Front Desk Agent
Employment type
Full-time
Work setting
On-site
Location
Miami Beach, FL
Schedule
Day shift
Posted
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Job overview
The Hotel Front Desk Agent role is onsite in Miami Beach, FL. Compensation is not specified. The position supports guest services at the Boulan Hotel. The agent manages guest arrivals and room assignments, responds to questions about hotel services and local attractions, maintains room and account records, and handles bills and payments. The role also addresses guest concerns to support a courteous and positive stay.
What you'll do
- Greet, register, and assign rooms to guests
- answer questions about hotel services and local entertainment
- maintain room availability and guest account records
- calculate bills, collect payments, and make change
- follow credit and cash-handling policies
- respond professionally to guest issues and concerns.
What we're looking for
- Skills & competencies
- front desk agenthotel guest servicesmiami beach flthink hospitalityfull-timeguest registrationroom assignmentscustomer servicehotel softwarecash handlingguest relations
- Work arrangement
- Weekend coverage required
Why this role
Prior customer service experience and a high school diploma or GED are required; hotel software skills are needed.
About the employer
Think Hospitality is hiring for this role. Industry: Lessors of Residential Buildings and Dwellings. Sector: 53.
Additional details
- Industry sector
- 53
- Industry
- Lessors of Residential Buildings and Dwellings
- Occupation code
- 43-4081.00
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Listing ID: d9c620ad-829b-4018-9b4a-d476af89da1e