General Manager — Café Operations

Job overview

The General Manager — Café Operations works onsite in Washington, DC, and the listed compensation is $65,000–$70,000 per year. The role oversees a maman café location, leading front- and back-of-house teams and supporting the brand’s hospitality and service standards. The manager balances guest experience, team development, operational efficiency, and profitability by directing daily café operations and working with regional and office leadership on improvements and initiatives.

What you'll do

• Manage café operations, sales growth, cost controls, scheduling, ordering, inventory, and reporting
• lead, hire, onboard, evaluate, and coach employees
• uphold hospitality standards and resolve guest concerns
• build guest loyalty
• maintain café aesthetics
• partner with regional directors and the office team on procedures, menu launches, marketing, and events
• provide operational insights to leadership.

What we're looking for

Skills & competencies

general manager

maman

washington dc

full-time

café operations

restaurant management

team leadership

guest experience

hospitality

financial management

$65k–$70k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonuses, healthcare options, commuter benefits, two weeks of paid time off, professional development, internal mobility, and in-store discounts.

Why this role

The posting lists performance-based bonuses, healthcare options, commuter benefits, two weeks of paid time off, professional development, internal mobility, and in-store discounts.

About the employer

maman | dupont circle is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.