Office Administrator – Customer Service and Sales Support

Job overview

The Office Administrator – Customer Service and Sales Support role is onsite in Sterling Heights, MI; compensation is described as based on experience plus commission, with no numeric amount specified. Stone Warehouse supplies natural and engineered stone and related products, serving designers, builders, fabricators, and homeowners. The administrator supports customer relationships and sales by providing product information, assisting with material selections, entering data, and following up with customers. The role helps deliver the company’s stated goal of superior customer service and product knowledge.

What you'll do

• Build customer relationships
• provide prompt and accurate customer service
• maintain knowledge of products and services
• assist homeowners, builders, designers, and fabricators with material selections
• perform data entry
• make follow-up calls
• organize and prioritize multiple tasks
• use Microsoft Office.

What we're looking for

Skills & competencies

full-time

office administrator

customer service

sales support

sterling heights mi

stone warehouse

natural stone

engineered stone

material selection

data entry

monday–friday

rotating saturday

health insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, health, and vision insurance
• paid time off
• paid holidays
• 401(k).

Why this role

The schedule is Monday–Friday, 8 a.m.–5 p.m., with rotating Saturday hours from 9 a.m.–2 p.m.

About the employer

Stone Warehouse is hiring for this role. Industry: Other Building Material Dealers. Sector: 44.