Care Coach Lead, Behavioral Health

Job overview

The Care Coach Lead role is listed in Nashville, TN, and the posting identifies the organization’s care as virtual; it does not specify a work arrangement for this position. The stated base pay range is $55,000–$70,000 per year. Charlie Health’s mission is to connect people with life-saving behavioral health treatment. The lead oversees and supports care coaches while also providing direct service and collaborating with clinical teams. The role helps maintain compassionate, client-centered care by developing staff, monitoring performance and outcomes, and identifying opportunities to improve programs.

What you'll do

• Lead, train, and support care coaches
• foster a collaborative team culture
• monitor performance metrics and client-centered care quality
• conduct team meetings and one-to-ones
• review performance, client outcomes, and feedback to identify program improvements
• assist with onboarding and ongoing training.

What we're looking for

Skills & competencies

care coach lead

behavioral health

mental health

crisis supervision

care coach team

client-centered care

program improvement

evenings until 9 pm mst

saturdays

charlie health

$55k–$70k

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits for full-time exempt employees
• the posting refers applicants to the company benefits information.

Why this role

Requires at least two years of crisis-position supervisory experience; availability for evenings until 9 p.m. Mountain Time and Saturdays is required; clinical background or licensure is a plus.

About the employer

Charlie Health is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.