Case Coordinator

Job overview

The Case Coordinator is an onsite role in Silver Spring, MD, with telework as authorized. Compensation is not specified. The position supports case matters, referrals, and inquiries for NOAA’s National Marine Fisheries Service Office of the Assistant Administrator. The coordinator provides case tracking and administrative file support while protecting sensitive information. The role helps maintain accurate records, monitor deadlines and routing, and provide leadership with requested statistical reports; it does not conduct investigations or make findings or final determinations.

What you'll do

• Log complaint and referral packages in the approved tracking system
• enter referral data and maintain case metadata and status
• search for related inquiries as directed
• create and maintain official case folders
• track folder location, custody, status, and routing
• transmit approved reports and track response deadlines
• notify the COR of overdue responses, missing documents, inconsistencies, or custody concerns
• maintain the electronic file cabinet and prepare statistical reports upon request.

What we're looking for

Skills & competencies

case coordinator

case tracking

administrative support

records management

confidential information

noaa

national marine fisheries service

silver spring md

telework as authorized

ats

microsoft office

public trust suitability

Work arrangement

• Weekend coverage required

About the employer

Think Tank, Inc. is hiring for this role. Industry: Office Administrative Services. Sector: 56.