Internet Sales and Customer Care Representative

Job overview

The Internet Sales and Customer Care Representative role is onsite in Houston, TX. The posting states starting pay from $15 per hour, plus performance-based commissions for customer shows and vehicle sales. The role supports Team Gillman Subaru North’s Internet Sales Team and serves as an initial contact for vehicle shoppers. The representative responds to online leads and customer messages, builds relationships through follow-up, schedules sales appointments, answers questions about vehicles and the buying process, and maintains customer records. The role works with sales managers and consultants to support customers through their purchase journey.

What you'll do

• Respond to internet leads, calls, texts, and online inquiries
• follow up with customers
• schedule and confirm sales appointments
• answer questions about inventory, pricing, financing, warranties, and the buying process
• make outbound calls
• maintain accurate CRM notes
• coordinate with sales managers and consultants
• follow up after appointments.

What we're looking for

Skills & competencies

internet sales

customer care

customer experience

automotive

houston tx

team gillman

starting at $15/hr

performance commissions

appointment scheduling

crm

paid training

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• life insurance
• 401(k) with company match
• employee vehicle purchase program
• paid training
• career growth opportunities.

Why this role

Automotive experience is not required; training is provided for candidates with strong customer-service skills. The posting lists paid training and advancement opportunities.

About the employer

Team Gillman is hiring for this role. Industry: Motorcycle, ATV, and All Other Motor Vehicle Dealers. Sector: 44.