Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in San Jose, CA. The posting lists compensation of $42,000–$55,000 per hour. The role supports the Art Holland Agency in building customer relationships and promoting auto, home, and life insurance products. The representative responds to customer questions and policy needs, educates customers about insurance options, and develops leads and appointments. This work supports customer service and the agency’s efforts to match products and services to customer needs.

What you'll do

• Respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use needs-based reviews to educate customers about insurance options
• develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

insurance customer service

auto insurance

home insurance

life insurance

policy support

lead development

$42,000–$55,000/hour

san jose ca

art holland state farm agent

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, agency-paid licensing, flexible schedule, advancement opportunities, performance bonuses, health insurance, paid time off, training and development, and company parties.

Why this role

The posting lists a Simple IRA, agency-paid licensing, flexible schedule, advancement opportunities, performance bonuses, health insurance, paid time off, training and development, and company parties.

About the employer

Art Holland - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.