Office Manager / Intake Coordinator

Job overview

The Office Manager / Intake Coordinator position is onsite in Warren, MI. Compensation is not specified. The role supports Health Management Systems of America’s outpatient behavioral health clinic and helps clients access services from initial contact through ongoing communication. The coordinator keeps front-office operations organized and welcoming while managing intake, scheduling, referrals, documentation, and communication. The role connects clients with clinical and administrative services and supports confidentiality and compliance requirements.

What you'll do

• Oversee daily front-office operations, workflow, scheduling, and office coverage
• coordinate client intake and admissions
• conduct initial screenings and collect documentation
• schedule assessments, evaluations, therapy, and follow-up visits
• verify insurance eligibility and assist with prior authorization
• coordinate referrals
• maintain waitlists and outreach records
• answer calls and greet visitors
• coordinate across clinical, medical, billing, and administrative teams
• support reporting, audits, and compliance tracking
• maintain electronic health records
• and protect client confidentiality.

What we're looking for

Skills & competencies

office manager

intake coordinator

warren mi

health management systems of america

behavioral health

client intake

clinic scheduling

referral coordination

insurance verification

electronic health records

hipaa compliance

paid holidays and sick days

Work arrangement

• Weekend coverage required

Benefits & perks

• 12 paid holidays, paid vacation, 12 paid sick days with up to six days available for personal business, medical, dental and vision insurance, group life insurance, short-term disability, FSA, 401(k), employee assistance and wellness programs, education and certification allowance, and professional development opportunities.

Why this role

A high school diploma or GED is required. The posting lists 12 paid holidays, paid vacation, 12 paid sick days with up to six available for personal business, insurance, retirement, wellness, education, and professional development benefits.

About the employer

Health Management Systems of America is hiring for this role. Industry: Offices of Mental Health Practitioners (except Physicians). Sector: 62.