Family Service Counselor

Job overview

The Family Service Counselor role is onsite in Birmingham, AL. Compensation is not specified. The counselor supports bereaved families with burial arrangements and guidance through the burial process. The role combines family support with sales and service coordination, helping families understand available arrangements, answering questions, and maintaining confidential client information. It also develops leads, schedules appointments, and works toward monthly sales goals.

What you'll do

• Advise bereaved families and assist with burial arrangements
• maintain communication with client families and answer burial-process questions
• protect confidential client information
• develop leads, contact referrals, set appointments, and work toward monthly sales goals
• conduct in-home sales and group presentations.

What we're looking for

Skills & competencies

family service counselor

birmingham al

full-time

onsite

bereavement support

burial arrangements

family counseling

sales

lead development

client communication

high school diploma or ged

driver’s license

Work arrangement

• Weekend coverage required

Why this role

Funeral or life insurance sales experience is preferred; a valid driver’s license, good driving record, and proof of insurance are required.

About the employer

Jefferson Memorial Gardens - Trussville is hiring for this role. Industry: Cemeteries and Crematories. Sector: 81.