Guest Services Supervisor
Compensation
$19.75 per hour
Employment type
Full-time
Work setting
On-site
Location
Grapevine, TX
Schedule
Day shift
Posted
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Job overview
The Guest Services Supervisor is an onsite role based in Grapevine, TX, with compensation of $19.75 per hour. This position supports the Great Wolf Lodge guest services team, ensuring the successful execution of lodge safety and service standards. This role exists to lead daily front office operations. The supervisor supports the guest services team, interacts with guests to enhance their experience, and manages business requirements to maximize profitability.
What you'll do
- Supervises front office operations
- ensures check-in standards
- coaches and recognizes pack members
- manages scheduling and labor
- handles guest concerns
- participates in recruitment.
What we're looking for
- Skills & competencies
- full-timeday shiftgrapevine txguest servicesgreat wolf lodgeleadershipcustomer serviceoperationsno on-callweekend required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k) with match, paid vacation, and paid parental leave.
Why this role
Includes access to Great Wolf University for training, scholarship funds, and exclusive employee perks like discounted vacations.
About the employer
Great Wolf Lodge is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-1011.00
You'll be redirected to the employer's application page.
Listing ID: d95f20c0-a0f9-4727-a7d0-40b10a8835d9