Patient Relations and Clinic Manager

Job overview

The Patient Relations and Clinic Manager role is onsite in Chicago, IL. Pay is $60,000–$80,000 per year. Universal Health Institute provides natural-care services and describes a patient-centered approach to healing without medication or surgery. The manager oversees daily clinic operations and patient relations, supporting care delivery, patient growth, and staff effectiveness. By improving workflows, building the administrative and clinical team, and addressing patient concerns, the role contributes to clinic performance and patient experience. The posting states that on-call availability is required.

What you'll do

• Develop patient attraction and retention strategies
• ensure a positive staff and patient experience
• facilitate communication among staff, patients, and administration
• oversee front desk and patient relations
• collaborate on budgeting and financial management
• improve communications, scheduling, billing, and recordkeeping workflows
• build the administrative and clinical team
• work with leadership on performance metrics
• resolve patient challenges
• support strategic planning, staff scheduling, and service growth.

What we're looking for

Skills & competencies

full-time

chicago il

universal health institute

patient relations

clinic manager

clinic operations

patient experience

patient growth

staff leadership

scheduling

billing

on-call required

$60k–$80k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• health and dental insurance
• paid time off
• free massages, acupuncture, and chiropractic care
• vision insurance
• tuition reimbursement and professional development opportunities.

Why this role

Requires on-call availability; busiest days are Friday, Saturday, and Sunday. The posting describes a 12-week onboarding period and a goal to increase Patient Visit Average by 10% and Services Per Visit by 30% in one year.

About the employer

Universal Health Institute Inc is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.