Program Assistant

Job overview

The Program Assistant role is onsite at a clinic in Rochester, NY, and is full-time. The posting states a salary range of $18.13–$22.66 per hour, depending on education and experience. The clinic offers mental health, substance use, domestic violence, anger management, and sexual abuse prevention services. The assistant supports the forensic clinic treatment team and its service staff under the Program Manager’s supervision. The role coordinates documentation, referrals, drug screens, crisis support, and discharge follow-up to help maintain continuity of client services and compliance with agency requirements.

What you'll do

• Complete reports for referral sources and authorization forms for managed care companies
• coordinate care with referral sources and other entities
• coordinate and complete client drug screens
• assist counselors with documentation and clients in crisis
• consult with the staff psychiatrist regarding psychiatric and medication evaluations
• conduct discharge planning conferences and follow-up contacts
• maintain cultural sensitivity
• comply with agency policies and governmental regulations, including HIPAA.

What we're looking for

Skills & competencies

program assistant

rochester ny

mid-erie mental health services

full-time

mental health services

forensic clinic

care coordination

drug screens

crisis support

discharge planning

hipaa

$18.13–$22.66/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and dental coverage
• company-paid vision, life, and long-term disability insurance
• supplemental life and AD&D
• supplemental short-term disability
• 401(k) with company contribution
• 10 paid holidays
• paid vacation and sick time
• employee assistance program.

Why this role

The posting prefers an associate or bachelor’s degree in Human Services or a related field and requires Microsoft Office experience.

About the employer

Mid-Erie Mental Health Services, Inc is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.