Service Coordinator

Job overview

The Service Coordinator role is onsite in Pittsfield, MA. Pay is $20 per hour, with weekly pay and monthly performance bonuses. The coordinator supports the automotive Service Department by arranging vehicle maintenance and service appointments. The coordinator handles customer communications and scheduling while keeping customer information accurate and helping the department meet monthly appointment goals. The role supports a helpful customer experience and organized service operations.

What you'll do

• Answer incoming calls and schedule service appointments
• contact customers about recommended maintenance, recalls, and upcoming service needs
• find appointment times that fit customers’ schedules
• update customer information in the scheduling system
• navigate multiple programs while speaking with customers
• follow up as needed
• work with the Service Department and other coordinators toward monthly appointment goals.

What we're looking for

Skills & competencies

service coordinator

pittsfield ma

haddad auto group

automotive service

appointment scheduling

customer calls

customer service

weekly pay

$20/hour

monthly bonuses

no nights

no sundays

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay
• monthly performance bonuses
• health, dental, and vision insurance
• 401(k)
• paid vacation and sick time
• monthly contests and prizes
• advancement opportunities.

Why this role

Full-time daytime position with typical Monday–Friday shifts of 8:30 AM–5:00 PM or 7:30 AM–4:00 PM. Occasional Saturdays are 8:00 AM–4:30 PM, with a weekday off when worked. No nights or Sundays. High school diploma or equivalent required.

About the employer

Haddad Auto Group - Parent is hiring for this role. Industry: New Car Dealers. Sector: 44.