Security Control Room Operator | Overnight

Job overview

The Security Control Room Operator | Overnight is an onsite role based in San Mateo, CA. Compensation is not specified for this position, which supports the Security Operations Center team in maintaining site safety and operational integrity. This role exists to monitor security systems, validate alarms, and coordinate emergency responses. The operator ensures situational awareness by managing video surveillance, dispatching field personnel, and maintaining accurate incident documentation.

What you'll do

• Monitor alarms, video surveillance, and AI-assisted detection platforms.
• Perform CCTV monitoring and live tracking.
• Receive and respond to emergency and non-emergency calls.
• Coordinate multi-channel dispatch operations.
• Maintain incident logs and documentation.
• Conduct first-level troubleshooting for security devices.
• Escalate system health concerns.
• Provide situational awareness to leadership.

What we're looking for

Skills & competencies

full-time

night shift

san mateo ca

securitas

security

cctv

alarm monitoring

dispatch

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, paid time away from work.

Why this role

Overnight shift, AI-assisted monitoring, high-volume dispatch environment.

About the employer

Securitas is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.