Office Assistant & CSI Coordinator

Job overview

The Office Assistant & CSI Coordinator role is onsite in Houston, TX; compensation is not specified. The position supports ZT Automotive’s office operations and customer satisfaction tracking across its locations. The role combines reception and administrative support with coordination of customer satisfaction information and special projects. It helps keep office operations organized, supports leadership meetings, and prepares KPI reports for management.

What you'll do

• Welcome clients, guests, and visitors
• answer and route calls and emails
• manage scheduling, calendars, and office supplies
• coordinate mail, packages, and courier services
• maintain reception and common areas
• assist with data entry, filing, and document preparation
• support leadership and vendor meetings
• track KPIs and survey results
• maintain CSI records and action items
• prepare KPI reports and presentations.

What we're looking for

Skills & competencies

office assistant

csi coordinator

houston tx

zt auto

reception

administrative support

customer satisfaction

kpi reporting

meeting coordination

microsoft office

automotive

degree required

Work arrangement

• Weekend coverage required

Why this role

The posting requires an associate’s or bachelor’s degree and 1–2 years of relevant experience; automotive dealership experience and CRM or customer-feedback platform experience are preferred.

About the employer

ZT Auto is hiring for this role. Industry: Used Car Dealers. Sector: 44.