Guest Experience Specialist

Job overview

The Guest Experience Specialist role is onsite in Midland, TX. Compensation is not specified. Signature Aviation operates private aviation terminals and focuses on safe, convenient, elevated guest experiences.

What you'll do

• Welcome guests and crews, coordinate information and services, process guest purchases and fuel transactions, arrange concierge services, and resolve inquiries or billing concerns.
• Monitor flights and schedule requested services using operational systems, maintain guest-area amenities, support luggage and transportation needs, follow security and emergency procedures, and assist the Airside Experience team when needed.

What we're looking for

Skills & competencies

guest experience specialist

private aviation

guest services

concierge

flight coordination

customer service

reservations

fuel transactions

midland tx

signature aviation

flexible schedule

hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, prescription, dental and vision insurance, HSA/FSA, life and disability insurance, 401(k), paid time off, paid maternity leave, tuition reimbursement, training and development, and EAP.

Why this role

Provides front-line hospitality and service coordination in a private aviation terminal.

About the employer

Signature Aviation is hiring for this role. Industry: Other Airport Operations. Sector: 48.