Customer Support Representative

Job overview

The Customer Support Representative role is onsite in Toledo, OH. Compensation is not specified. The role supports Customer Operations within the Supply Chain Team. The position serves as a first point of contact for customer needs, coordinating with internal partners to resolve concerns, enter orders accurately, and help ensure services meet customer expectations. It also supports standard work, waste reduction, and safety practices.

What you'll do

• Communicate customer expectations across the Supply Chain Team
• coordinate with Sales, Planning, Warehouse, and Logistics
• address customer needs and concerns
• enter orders accurately
• build customer relationships and follow through
• use Lean Sigma tools and standard work
• identify non-value-added activities
• promote customer tools and technology
• follow safety policies.

What we're looking for

Skills & competencies

customer support representative

customer associate

toledo oh

mindlance

customer operations

supply chain

order entry

customer service

lean sigma

standard work

microsoft office

sap desired

Work arrangement

• Weekend coverage required

Why this role

Monday–Friday, 8:00 a.m.–5:00 p.m.; SAP experience desired; Microsoft Word, Excel, Outlook, Teams, and Power BI fluency requested.

About the employer

Mindlance is hiring for this role. Industry: Temporary Help Services. Sector: 56.