Call Center Associate
Compensation
$50k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
Arlington, MA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Call Center Associate is an onsite role based in Arlington, MA. The position offers an annual salary range of $50,000 to $70,000 and supports the inside sales department for Renewal by Andersen. This role exists to provide exceptional customer service by engaging with homeowners interested in window-replacement products. The associate will identify unique home situations, schedule appointments for sales consultants, and maintain positive communication to drive business goals.
What you'll do
- Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication.
- Identify customers unique home situations.
- Schedule appointments for Sales Consultants.
- Communicate effectively and show empathy as the first point of contact.
What we're looking for
- Skills & competencies
- full-timeday shiftarlington macustomer serviceinside salesrenewal by andersenno cold calling$50k-$70k/yrweekend availabilityonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, and Vision Insurance, 401k with 50% match, Tuition Reimbursement, Paid Time Off, Paid Volunteer Time.
Why this role
No cold calling, weekly and monthly bonuses, and a streamlined growth and development plan.
About the employer
Renewal by Andersen | Esler Companies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: d8c0dcf5-3a98-4e6d-b352-360e16befe61