IT Support Specialist, Top Secret Clearance

Job overview

The IT Support Specialist position is onsite in Columbus, OH, supporting a government project at the Defense Logistics Agency. Compensation is not specified. Stellar Innovations and Solutions supports Air Force and Department of Defense programs, including the DLA project described in the posting. The specialist plans and delivers customer support, including installation, troubleshooting, user assistance, and training. The role helps maintain reliable hardware and software, resolve user issues, and apply information security and cybersecurity policies for government systems.

What you'll do

• Diagnose and resolve reported incidents
• analyze work processes and problem trends
• develop training materials and conduct system training
• maintain problem-tracking databases
• install, troubleshoot, and maintain hardware and software
• perform backup and recovery
• consult users about needs
• conduct feasibility and trade-off analyses
• and apply information security and cybersecurity policies and practices.

What we're looking for

Skills & competencies

it support specialist

columbus oh

stellar innovations

defense logistics agency

onsite

hardware support

software support

troubleshooting

cybersecurity

top secret clearance

comptia security+

u.s. citizenship

Work arrangement

• Weekend coverage required

Why this role

Requires an active Top Secret clearance, U.S. citizenship, a DoD-approved 8570 IAT Level II CompTIA Security+ certification, and a listed computing-environment certification.

About the employer

Stellar Innovations is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.