Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member is an onsite, full-time role in Newberry, FL. Compensation is $35,000–$50,000 per year. The position supports Ruzaan Ogra’s State Farm agency and its customer service operations. The representative responds to customer inquiries, assists with policy updates, and follows up on claims while maintaining accurate interaction records. The role helps reinforce customer experience and supports the agency’s growth through coordination with other team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims follow-up

customer records

newberry fl

state farm agent

$35k–$50k/year

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• competitive salary
• flexible schedule
• health insurance
• advancement opportunities
• paid time off
• and training and development.

Why this role

The agency describes a close-knit team of 13 and community involvement, with internal growth opportunities for driven and sales-minded candidates.

About the employer

Ruzaan Ogra - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.