Call Center Representative Team Lead
Employment type
Full-time
Work setting
On-site
Location
Jackson, MI
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Call Center Representative Team Lead role is an onsite position located in Jackson, MI, with compensation not specified. This role supports the Patient Communications Department at Specialty Eye Institute. The role exists to oversee daily operations, train associates, and ensure high levels of productivity and patient satisfaction. The Team Lead contributes to the organization by developing training initiatives and managing patient contact processes.
What you'll do
- Oversee daily operations, train and support associates, manage patient contact for reschedules, and complete reports for the Director of Communications.
What we're looking for
- Skills & competencies
- full-timeday shiftjackson micall centerteam leadcustomer servicehealthcareweekend requiredno on-callbenefits included
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, life and disability insurance, PTO, 401(k) with match.
Why this role
Includes a robust benefit package and 401(k) with company match.
About the employer
Specialty Eye Institute is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of All Other Miscellaneous Health Practitioners
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: d89cd2bb-9ce9-41f3-986b-a8540c22d161