Agency Underwriting Manager — Remote

Job overview

The Agency Underwriting Manager — Remote role is fully remote; the listing location is Knoxville, TN. Compensation is not specified. Cascade Financial Services provides mortgage loan solutions for the manufactured housing marketplace and describes its mission as supporting attainable home ownership. The manager leads the Agency Underwriting Department's daily operations, performance, and development. The role oversees underwriting quality, productivity, staffing, service levels, and compliance while improving workflows and developing staff to support the company's operational and business goals.

What you'll do

• Lead daily department operations and monitor production, quality, turnaround times, and service levels
• establish goals, KPIs, and performance reporting
• plan budgets, staffing, and capacity
• improve workflows and procedures
• coach and develop underwriting staff
• oversee compliance with agency guidelines and company credit policies
• collaborate with senior leadership and cross-functional teams.

What we're looking for

Skills & competencies

agency underwriting manager

mortgage underwriting

fha

va loans

department leadership

remote

cascade financial services

attainable home ownership

kpi management

workflow improvement

staff development

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, 401(k) match, paid time off, sick time, 10 paid holidays, and remote work.

Why this role

Requires at least five years of mortgage underwriting experience, substantial FHA and VA government-loan underwriting experience, current or prior DE/FHA and VA/SARR authority, and supervisory or management experience.

About the employer

Cascade Financial Services is hiring for this role. Industry: Mortgage and Nonmortgage Loan Brokers. Sector: 52.