Bilingual Customer Support Representative (English/Spanish)
Compensation
From $15.5 /hr
Employment type
Full-time
Work setting
On-site
Location
Spring Valley, NV
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
Bilingual Customer Support Representative (English/Spanish) is an onsite, full-time role in Spring Valley, NV. Pay is $15.50 per hour. The representative supports ISP.net customers and the company’s work providing internet services in the Las Vegas Valley.
What you'll do
- Answer customer calls and inquiries in English and Spanish
- assist with accounts, billing, payments, service changes, and general requests. Troubleshoot basic connectivity issues, schedule installations and service calls, maintain customer records, document interactions and resolutions, escalate complex concerns, follow up with customers, explain services and upgrades, and identify appropriate opportunities to recommend additional services.
What we're looking for
- Skills & competencies
- bilingual customer support representativespring valley nvcorelisp.netenglish and spanishcustomer serviceinternet servicesbilling supportconnectivity troubleshootingfull-time$15.50/hr
- Work arrangement
- Weekend coverage required
Why this role
Fluency in written and spoken English and Spanish is required. Customer service, call center, telecommunications, internet, wireless, or sales experience is preferred. The role works with Sales, Network Operations, Billing, and Field Technicians.
About the employer
Corel is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Wired Telecommunications Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: d86c67bb-d30f-4a08-9b12-642a8d43168c