Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Twin Falls, ID. Compensation is $17–$19 per hour. Packard Culligan Water provides commercial and residential water treatment and filtration systems and drinking water solutions. The representative handles customer questions and transactions while coordinating deliveries and service appointments. The role builds customer relationships, addresses water-quality concerns, and supports accurate payment, invoice, and collections processes.

What you'll do

• Communicate products and services to customers
• address water-quality concerns and inquiries
• handle payments and invoices and assist with collections
• schedule deliveries and service appointments
• use Microsoft Office, data entry, and documentation tools.

What we're looking for

Skills & competencies

customer service representative

twin falls id

packard culligan water

water treatment

customer relationships

water quality questions

payments and invoices

delivery scheduling

$17–$19 per hour

full-time

monday–friday

daytime schedule

401(k) match

health and dental

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, 401(k) with employer match, paid holidays, PTO, and employee incentives.

Why this role

Consistent Monday–Friday daytime schedule; training and development to become a water treatment expert; high school diploma or equivalent required.

About the employer

Packard Culligan Water is hiring for this role. Industry: Plumbing and Heating Equipment and Supplies (Hydronics) Merchant Wholesalers. Sector: 42.