ESP Sales Supervisor, Insurance Contact Center

Job overview

The ESP Sales Supervisor, Insurance Contact Center role is onsite in Denver, CO, with compensation of $80,000–$85,000 per year. The role supports a nationwide contact center focused on customer service and sales initiatives for a major retailer. The supervisor leads and coaches a team of 15–20 salespeople, develops sales initiatives and training, and works with management to improve strategies and procedures. The role contributes to sales performance, customer service, and team development.

What you'll do

• Lead a team of 15–20 salespeople toward management-set goals
• coach and train agents
• develop sales initiatives and pipeline training
• support team morale and resolve issues
• collaborate with management on strategies and procedures
• promote internal business channels and identify sales opportunities
• engage with customers as needed.

What we're looking for

Skills & competencies

sales supervisor

insurance sales

contact center

team leadership

sales coaching

sales training

denver co

northern impact

$80k-$85k annual salary

property and casualty license

sales pipeline

customer service

Work arrangement

• Weekend coverage required

Why this role

The posting requires or allows the ability to acquire a Property and Casualty license and asks for at least two years of insurance supervisory or management experience.

About the employer

Northern Impact is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.