Customer Service Agent - BDC Rep
Employment type
Part-time
Work setting
On-site
Location
Charleston, SC
Schedule
Day shift
Posted
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Job overview
The Customer Service Agent (BDC Rep) is an onsite role based in Charleston, SC, with compensation not specified. This position supports the sales and service goals of Baker GMC by managing lead generation and customer communication. This role exists to streamline the appointment scheduling process and enhance customer satisfaction. The representative contributes to the dealership's success by maintaining accurate database records and ensuring high-quality service interactions.
What you'll do
- Answer inbound calls, schedule sales and service appointments, log customer comments in CRM, follow up on no-shows, and respond to internet inquiries.
What we're looking for
- Skills & competencies
- part-timefull-timeday shiftcharleston sccustomer serviceautomotivebdclead generationcrmonsiteno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) match, Dental, Health, Vision, Paid Time Off
Why this role
Commission opportunities and employee discounts.
About the employer
Baker GMC is hiring for this role. Industry: New Car Dealers. Sector: 44.
Additional details
- Industry sector
- 44
- Industry
- New Car Dealers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: d82b467b-08f4-4a08-a04d-061a8ade2714