Commercial Lines Customer Service Representative / Account Manager

Job overview

The Commercial Lines Customer Service Representative / Account Manager role is onsite in Verona, WI; compensation is not specified. Superior Insurance Partners is an insurance brokerage platform serving businesses and individuals with commercial lines, personal lines, and employee benefits solutions. The role manages client service needs, supports quoting and renewals, identifies coverage gaps, and maintains client relationships and account records. By coordinating with producers and clients, the account manager helps retain and grow the assigned book of business.

What you'll do

• Manage incoming calls
• assess client needs
• handle quotes, endorsements, and certificates
• identify coverage gaps and consult producers
• support renewals, applications, marketing, proposals, and binders
• grow assigned accounts through rounding and referrals
• resolve complaints
• maintain client records.

What we're looking for

Skills & competencies

commercial lines csr

account manager

verona wi

superior insurance partners

commercial insurance

client service

policy renewals

quoting

endorsements

certificates

property and casualty license

applied epic

account management

Work arrangement

• Weekend coverage required

Why this role

Requires three or more years of property and casualty insurance experience and a Property and Casualty Insurance License; Applied Epic experience is preferred.

About the employer

Superior Insurance Partners LLC is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.