Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Cincinnati, OH. The posting lists annual compensation of $35,000–$50,000. The role supports Deatria Walker’s insurance agency and its mission to be customers’ first and best choice for insurance and financial services. The representative responds to customer needs, explains policy information, processes changes and claims, and maintains accurate interaction records. This work supports customer experience and the agency’s relationships with community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

insurance services

policy information

policy changes

claims support

customer records

cincinnati oh

deatria walker state farm agent

$35k–$50k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• agency-paid licensing
• performance bonus
• health insurance
• PTO
• flexible schedule
• training and development
• advancement opportunities
• group life insurance and health insurance stipend.

Why this role

The posting lists licensing paid by the agency, performance bonuses, flexible scheduling, training and development, and advancement opportunities.

About the employer

Deatria Walker - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.