Front Desk Agent, Guest Services

Job overview

The Front Desk Agent, Guest Services role is an onsite, part-time position in Bozeman, MT, paying $20–$21 per hour. The agent supports guest services and daily front office operations at a Country Inn and Suites property managed by Ignite Hotels. The role provides a welcoming first and last impression for hotel guests by handling check-in and check-out, reservations, payments, and guest requests. Coordination with housekeeping and maintenance helps address guest needs and maintain front desk and lobby standards.

What you'll do

• Greet guests and provide check-in and check-out services
• handle questions and concerns
• process reservations, room assignments, and payments
• follow cash-handling procedures
• maintain front desk and lobby standards
• coordinate with housekeeping and maintenance
• answer phones and emails
• support loyalty programs and local marketing initiatives.

What we're looking for

Skills & competencies

front desk agent

guest services

hotel

check-in

check-out

reservations

part-time

$20–$21/hr

bozeman mt

ignite hotels

customer service

Work arrangement

• Weekend coverage required

Why this role

Scheduling may include evenings, weekends, and holidays based on operational needs.

About the employer

Ignite Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.