IT Support Engineer I, Ops Tech Solutions (OTS)

Job overview

The IT Support Engineer I role is an onsite position based in Memphis, TN. Compensation is not specified, though the role supports the Operations Technology Solutions team in providing global IT support. This role exists to implement technical solutions and provide high-quality support for computer hardware, operating systems, or enterprise application software. The engineer will troubleshoot straightforward problems and manage local technical projects.

What you'll do

• Network engineering and troubleshooting
• data cabling
• systems administration
• ensure infrastructure availability
• interact with management for continuous improvement
• manage local technical projects
• maintain policies and procedures.

What we're looking for

Skills & competencies

full-time

day shift

memphis tn

amazon

it support

networking

hardware

troubleshooting

operations

onsite

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive healthcare benefits starting on Day 1, matching 401(k) program, up to 20 weeks of paid parental leave, and casual dress code.

Why this role

Focus on entry-level IT infrastructure support and project management in an operations environment.

About the employer

Amazon.com Services LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.