Client Service Coordinator

Job overview

The Client Service Coordinator is an onsite, full-time role in Marshfield, MA; compensation is not specified, though the posting describes it as competitive and commensurate with experience. Visiting Angels provides in-home senior care intended to help older adults live safely and comfortably at home. The coordinator manages client inquiries, assessments, care plans, caregiver scheduling, records, and follow-up while working with office leadership and care teams. The role supports reliable service delivery and a positive experience for clients, families, and caregivers.

What you'll do

• Serve as a primary contact for clients
• coordinate initial assessments and care plans
• update client and caregiver records
• track leads
• review client agreements
• schedule caregivers and help cover fill-in or emergency shifts
• onboard and support caregivers
• conduct supervisory visits and reassessments
• resolve complaints and incidents
• participate in on-call phone coverage and the agency on-call rotation.

What we're looking for

Skills & competencies

client service coordinator

visiting angels

marshfield ma

in-home senior care

client coordination

care plans

caregiver scheduling

home visits

client assessments

on-call rotation

401(k) matching

paid time off

caregiver onboarding

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• performance bonuses
• paid time off and earned sick time
• family and medical leave
• bereavement leave
• growth opportunities
• supportive management.

Why this role

The role includes home visits, caregiver coordination, client reassessments, and participation in the agency’s on-call rotation.

About the employer

J J Choice Inc is hiring for this role. Industry: Home Health Care Services. Sector: 62.