Shift Leader

Job overview

The Shift Leader position is onsite in Springfield, IL, and pays $16.00–$18.00 per hour. This is a position at a franchised McAlister’s Deli location. The role helps direct restaurant operations during assigned shifts, maintaining food quality, service, cleanliness, safety, and sanitation. It supports a positive guest and team experience and helps ensure company procedures are followed.

What you'll do

• Supervise assigned shifts
• support front- and back-of-house responsibilities and labor controls
• monitor service speed
• assist with guest comments and complaints
• maintain company standards, product quality, and cleanliness
• train team members
• support uniform and cash-handling standards
• open and close the restaurant when upper management is absent.

What we're looking for

Skills & competencies

shift leader

restaurant operations

shift supervision

guest service

food quality

team training

cash handling

springfield il

mcalister's deli

hourly pay

$16–$18 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discount
• flexible schedule
• paid time off.

About the employer

McAlister's Deli Franchise is hiring for this role. Industry: Caterers. Sector: 72.