Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Festus, MO, with an annual salary of $35,000–$50,000. The position supports Caleb Cox’s State Farm agency, which markets insurance and financial services products. The role exists to provide responsive service that strengthens customer relationships and supports the agency’s growth. The representative answers inquiries, follows up with customers, maintains accurate interaction records, and coordinates with agency team members to anticipate community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

full-time

festus mo

state farm agency

insurance services

customer inquiries

customer relationships

follow-up

recordkeeping

communication

performance bonus

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, flexible schedule, paid time off, and training and development.

Why this role

Performance bonuses, training and development, and potential internal growth opportunities.

About the employer

Caleb Cox - State Farm Agency Intern is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.