Front Desk and Intake Representative

Job overview

The Front Desk and Intake Representative role is onsite in Cincinnati, OH. Compensation is not specified. The position supports Grant Associates, a workforce development company serving people, businesses, and communities. This role manages visitor and incoming communication intake, maintains accurate customer records, and helps connect candidates with recruitment events and appropriate opportunities. Its administrative and customer-facing work supports program participation and workforce development services.

What you'll do

• Manage front desk operations and incoming communications
• enter, validate, and update customer information and records
• facilitate new-customer registration and reengagement
• support the resource computer lab, telecommunications, and administrative functions
• provide intake support at onsite, offsite, and virtual recruitment events
• direct qualified candidates to appropriate events and opportunities
• conduct reengagement outreach calls.

What we're looking for

Skills & competencies

front desk

intake

customer service

data entry

customer records

recruitment events

workforce development

cincinnati oh

grant associates

microsoft office

english fluency

Work arrangement

• Weekend coverage required

Benefits & perks

• 11 paid holidays, paid time off, tuition reimbursement, professional development plans, medical, vision and dental coverage, employer-paid life insurance, employer 401(k) contributions, employee assistance programs, and financial counseling.

Why this role

Grant Associates describes a culturally diverse workplace with training, growth opportunities, and employee teams focused on improvement and culture.

About the employer

Grant Associates is hiring for this role. Industry: Vocational Rehabilitation Services. Sector: 62.