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Patient Experience Representative I - Ophthalmology

Boston Children's Hospital · Needham, MA · Ophthalmology Department

Employment type

Contract

Work setting

On-site

Location

Needham, MA

Schedule

Day shift

Posted

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Job overview

The Patient Experience Representative I is an onsite role splitting time between Worcester and Needham, MA. Compensation is not specified for this position, which supports the Ophthalmology department at Boston Children's Hospital. This role provides administrative support to clinical services to ensure a positive patient experience. The representative coordinates patient flow, manages scheduling, and assists with administrative tasks under close supervision.

What you'll do

  • Greets and registers patients, schedules encounters, collects insurance information, processes co-payments, maintains calendars, and supports process improvement initiatives.

What we're looking for

Skills & competencies
full-time
needham ma
worcester ma
boston children's hospital
ophthalmology
patient experience
administrative
customer service
onsite
day shift
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Flexible schedules, health/vision/dental insurance, child care and student loan subsidies, 403(b) Retirement Savings plan, Pension, Tuition reimbursement.

Why this role

$2,000 sign-on bonus available for full-time positions.

About the employer

Boston Children's Hospital is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.

Additional details

Industry sector
62
Industry
General Medical and Surgical Hospitals
Occupation code
43-4051.00
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