Client Service Manager I

Job overview

The Client Service Manager I is an onsite role based in Louisville, KY. Compensation is not specified in the posting. This role is responsible for developing and maintaining effective relationships with ADP clients, serving as the direct contact for retirement plan services. The role exists to ensure the delivery of optimal service and client retention. By providing assistance on day-to-day retirement plan administration and troubleshooting plan issues, the manager helps clients navigate complex legislative requirements and plan design.

What you'll do

• Act as primary contact for retirement plans
• communicate with clients regarding service delivery
• troubleshoot plan issues
• conduct annual plan reviews
• support compliance testing.

What we're looking for

Skills & competencies

full-time

day shift

louisville ky

adp

client service

retirement

401k

management

finance

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Best-in-class benefits starting Day 1, mental health support, volunteer time off, career advancement opportunities.

Why this role

Focus on retirement plan administration; requires up to 1 year of related experience.

About the employer

ADP is hiring for this role. Industry: Portfolio Management and Investment Advice. Sector: 52.