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Fraud Call Center Representative

Conduent State & Local Solutions, Inc · San Antonio, TX · Customer Service & Transaction Processing

Compensation

$16.75 – $16.75 /hr

Employment type

Full-time

Work setting

On-site

Location

San Antonio, TX

Schedule

Day shift

Posted

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Job overview

The Fraud Call Center Representative is an onsite role based in San Antonio, TX, offering a compensation of $16.75/hr. This position supports Conduent's mission-critical services for government and corporate clients. This role serves as the first point of contact for customers, focusing on identifying and analyzing potential fraud, processing disputes, and providing empathetic support to resolve account inquiries in a fast-paced environment.

What you'll do

  • Manage high-volume inbound calls, analyze suspicious activity, monitor card alerts, process fraud claims, document cases, and maintain strict confidentiality.

What we're looking for

Skills & competencies
full-time
onsite
san antonio tx
fraud
call center
customer service
banking
financial services
day shift
no degree required
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, dental, vision, life and disability insurance, retirement savings plan, paid holidays, and PTO.

Why this role

Includes shift differentials for nights and weekends, plus performance-based monthly incentives up to $350.

About the employer

Conduent State & Local Solutions, Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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