Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
Spokane, WA
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative is an onsite role based in Spokane, WA. Compensation is not specified. This position supports the customer success team at Floor Coverings International of Spokane. The role exists to provide a warm and professional first point of contact for customers. By scheduling consultations and managing follow-ups, the representative ensures a positive experience that helps customers turn their home improvement visions into reality.
What you'll do
- Answer inbound calls
- respond to inquiries
- schedule consultations
- confirm appointments
- conduct follow-ups
- maintain CRM records.
What we're looking for
- Skills & competencies
- full-timeday shiftspokane wafloor coverings internationalcustomer serviceappointment settinghome servicescrmcommunicationonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, Paid time off, Performance-based bonus opportunities
Why this role
Customer success role in a home services/flooring business.
About the employer
Floor Coverings International of Spokane is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: d72fb03c-1f74-4a79-b95e-f564bae85c23