Customer Relations Representative

Job overview

The Customer Relations Representative role is onsite in Carlyle, IL. The posting states annual pay of $40,000–$50,000. The position is with Daniel Rosen, a State Farm independent contractor agent, and supports customer relationships and insurance product outreach. The role helps the agency grow by following up with customers, educating them about insurance options, and identifying needs for appropriate products and services. It contributes through customer-focused conversations, lead development, and appointment scheduling.

What you'll do

• Establish and follow up on customer relationships
• use a needs-based review process to explain insurance options
• develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

What we're looking for

Skills & competencies

customer relations representative

carlyle il

daniel rosen state farm agent

insurance

customer service

customer relationships

needs-based reviews

lead development

appointment scheduling

property and casualty license

life and health license

$40k–$50k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• company parties
• flexible schedule
• opportunity for advancement
• paid time off
• training and development. The posting also lists hourly pay plus commission or bonus.

Why this role

The posting says Property and Casualty and Life and Health licenses must be obtainable. It offers hourly pay plus commission or bonus, while the listing states an annual salary range.

About the employer

Daniel Rosen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.