Customer Service Casino Gaming Associate

Job overview

The Customer Service Casino Gaming Associate role is onsite in Sacramento, CA. Compensation is $20–$22 per hour, and the posting offers a $1,000 sign-on bonus. The role supports Knighted Ventures’ gaming services at California card rooms. The associate monitors live table games, verifies wagers and payouts, manages chips, and maintains game procedures. Accuracy, mental math, and clear communication help ensure compliant game operations and a positive guest experience.

What you'll do

• Monitor live casino table games accurately.
• Correct dealers directly when rules or procedures are broken.
• Calculate payouts, wagers, and bet verification using mental math.
• Memorize rules and payout structures for certified games.
• Manage chips, reconcile table banks and chip inventory, and maintain accuracy under pressure.
• Earn additional game certifications through paid training and maintain a state gaming license.

What we're looking for

Skills & competencies

customer service casino gaming associate

live table games

sacramento ca

knighted ventures

full-time

$20–$22/hour

$1,000 sign-on bonus

mental math

chip management

state gaming license

weekend availability required

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental and vision coverage, paid time off, paid training, pay increases with new game certifications, and career advancement opportunities.

Why this role

Full-time role; training is Monday–Friday, noon–8:00 p.m. Candidates must be at least 21, authorized to work in the U.S., and pass background, credit, and drug checks. Late-night and overnight shifts may be required; Friday, Saturday, and Sunday availability is required. Paid training; no casino experience is needed. Sign-on bonus is paid in installments at 3, 6, and 12 months.

About the employer

Knighted Ventures is hiring for this role. Industry: Casinos (except Casino Hotels). Sector: 71.