Collection Representative — Remote, Wisconsin Residents

Job overview

The Collection Representative role is fully remote for candidates residing in Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Texas, South Carolina, or North Carolina. Compensation is $20 per hour during virtual training, then $17 per hour plus performance-based bonus or commission opportunity. RevCycle and affiliate Alliance Collection Agencies handle past-due medical balances. The representative contacts consumers by inbound and outbound calls, negotiates payment arrangements, documents accounts, and follows applicable laws and standards. The role helps consumers resolve outstanding balances with dignity and professionalism while meeting quality, compliance, and collection performance measures.

What you'll do

• Handle high-volume inbound and outbound calls
• negotiate payment arrangements within guidelines
• meet quality, compliance, and collection metrics
• maintain accurate account notes and documentation
• follow legal requirements, including FDCPA and state rules
• use collection systems and programs
• protect sensitive personal and health information.

What we're looking for

Skills & competencies

full-time

remote

collection representative

medical collections

inbound calls

outbound calls

payment negotiation

wisconsin residents

$20/hour training

$17/hour plus commission

paid medical insurance

generous pto

401(k)

company equipment

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid medical insurance
• company-provided short-term disability and basic life insurance
• optional dental, vision, long-term disability, and additional life insurance
• three weeks of accrued annual PTO, increasing with tenure, plus holidays and make-up time
• 401(k)
• company equipment
• employee discount program.

Why this role

Fully remote role limited to residents of the listed states; virtual training is paid at $20/hour, followed by $17/hour plus performance-based bonus or commission opportunity. The later high-commission schedule may include two evening shifts per week and every other Friday off.

About the employer

RevCycle Careers is hiring for this role. Industry: Collection Agencies. Sector: 56.