Inside Sales Strategic Account Manager

Job overview

The Inside Sales Strategic Account Manager role is onsite at XP Power’s corporate office in San Jose, CA. Compensation is not specified. The role supports a key account for a manufacturer of power supplies and measurement-related products. The manager serves as a primary customer contact and coordinates with Field Sales and internal teams to manage orders, account programs, inventory, and customer requests accurately and on time.

What you'll do

• Respond to customer inquiries, requests for quotation, order updates, and service or return requests
• partner with Field Sales on customer relationships and opportunities
• manage quotes, order entry, open orders, and returns using SAP and internal systems
• support consignment and inventory programs, including pull signals, stock levels, consumption reconciliation, and replenishment
• maintain customer information and forecasts in Salesforce
• coordinate with Engineering, Quality, Production, Accounting, and Shipping.

What we're looking for

Skills & competencies

inside sales

strategic account management

customer support

key accounts

order management

inventory management

consignment programs

san jose ca

xp power

sap

salesforce

power supplies

Work arrangement

• Weekend coverage required

Why this role

Experience supporting customers in semiconductor or technical/manufacturing environments is strongly preferred. Consignment or inventory-program experience is preferred; SAP and Salesforce experience is preferred but not required.

About the employer

XP Power is hiring for this role. Industry: All Other Miscellaneous Electrical Equipment and Component Manufacturing. Sector: 33.