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NABET On-Call Member Services Clerk

KQED · San Francisco, CA · Member Services

Compensation

$34 – $41 /hr

Employment type

Full-time

Work setting

On-site

Location

San Francisco, CA

Schedule

Day shift

Posted

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Job overview

The NABET On-Call Member Services Clerk role is hybrid in San Francisco, CA, with pay of $34–$41 per hour. The position supports KQED’s Member Services department and works between its headquarters and remotely. The clerk provides front-line phone and email support, processes member transactions, and maintains accurate donor information. This work helps the department respond to members and process pledges and payments in support of KQED’s community-supported public media mission.

What you'll do

  • Provide customer service by phone and email
  • enter donor information into the master database
  • process member pledges, payments, and credit card transactions
  • prepare in-house donations for deposit
  • prepare and send in-house mailings
  • resolve routine business problems and process member account transactions as needed.

What we're looking for

Skills & competencies
member services clerk
nabet
on-call
hybrid
san francisco ca
kqed
customer service
donor data entry
pledge processing
mailings
$34–$41/hr
nabet local 51
Work arrangement
  • Weekend coverage required

Why this role

Hybrid member support role requiring membership in NABET Local 51; the posting describes the position as on-call and temporary.

About the employer

KQED is hiring for this role. Industry: Radio Broadcasting Stations. Sector: 51.

Additional details

Industry sector
51
Industry
Radio Broadcasting Stations
Occupation code
43-4051.00
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