Operations Communication Center (OCC) Duty Manager

Job overview

The Operations Communication Center (OCC) Duty Manager is an onsite role based in Seattle, WA. The expected salary is $84,000/year, and the role supports the Swissport International AG aviation services team. This role serves as the central point of communication for daily operations. The Duty Manager tracks aircraft movement, communicates with operating departments, logs flight activity, and ensures professional communication with internal and external customers.

What you'll do

• Coordinate daily flight activity between all Operating Departments.
• Communicate all daily flight schedule changes to all affected Operations Departments and reallocate resources to facilitate on-time departures.
• Ensure all Swissport controllable services are completed for an on-time departure.
• Communicate with all levels of management, customers, and other agents in a timely and accurate manner.
• Ensure daily flight activity logs are accurate for proper invoicing.
• Optimize the use of the ramp staff for flight activity coverage.

What we're looking for

Skills & competencies

full-time

day shift

seattle wa

aviation

operations

management

communication

logistics

onsite

3+ years experience

driver license required

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, Health, Dental, Vision, Life Insurance, Paid Time Off, Tuition Reimbursement

Why this role

Global leader in aviation services with 300 million passengers served annually.

About the employer

Swissport International AG is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.