Member Experience Team Supervisor
Employment type
Full-time
Work setting
On-site
Location
Winston-Salem, NC
Schedule
Day shift
Posted
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Job overview
The Member Experience Team Supervisor role is onsite in Winston-Salem, NC. Compensation is not specified. O2 Fitness offers fitness equipment, personal training, and group exercise to support members’ wellness journeys. This supervisor leads the Front Desk and Kids Club teams, developing staff and coordinating department operations to create positive member experiences, support club performance, and strengthen member loyalty.
What you'll do
- Lead, evaluate, and coach Front Desk and Kids Club team members
- facilitate department meetings and training
- address member concerns and feedback
- process membership paperwork and sales reports
- coordinate with other departments
- manage team schedules within budgeted hours
- maintain inventory and drive merchandise sales.
What we're looking for
- Skills & competencies
- member experienceteam supervisorfront deskkids clubfitness clubcustomer serviceteam coachingmember loyaltywinston-salem nco2 fitness
- Work arrangement
- Weekend coverage required
Why this role
Supports both Front Desk and Kids Club operations at a fitness club.
About the employer
O2 PALLADIUM LLC is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.
Additional details
- Industry sector
- 71
- Industry
- Fitness and Recreational Sports Centers
- Occupation code
- 11-9199.00
You'll be redirected to the employer's application page.
Listing ID: d6fb513d-cfec-4e6d-b3d0-ce3cc2ff3116