Shift Leader — Restaurant Operations

Job overview

The Shift Leader role is onsite in Charlotte, NC 28205. Compensation is not specified. The position supports restaurant operations at Dave’s Hot Chicken and works with the Restaurant Management Team to carry out the restaurant’s business plan. The Shift Leader supervises and supports team members, organizes shift activities, and helps maintain service, food safety, cleanliness, and cash-control standards. The role contributes to guest satisfaction and consistent restaurant operations through task delegation, training, and performance feedback.

What you'll do

• Supervise team members and delegate tasks
• organize shift schedules and monitor attendance
• train team members
• greet guests, take orders, and serve food and beverages
• ensure food preparation follows cooking, safety, and sanitation requirements
• maintain cleanliness
• resolve guest concerns
• complete administrative duties and checklists
• balance cash drawers and prepare deposits as assigned
• and supervise opening or closing activities as directed.

What we're looking for

Skills & competencies

shift leader

restaurant operations

team supervision

guest service

food preparation

food safety

training

cash handling

charlotte nc 28205

dave’s hot chicken

full-time

Work arrangement

• Weekend coverage required

Why this role

The posting requires flexibility to work nights, weekends, holidays, and opening and closing shifts.

About the employer

1104 - Dave's Hot Chicken - DHC Plaza Midwood is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.