Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Chicago, IL; pay is $25.41 per hour. Fairmont Chicago, Millennium Park offers hotel accommodations, dining, and event amenities in the city. The agent supports guests from arrival through departure by handling check-ins, requests, and account settlement while providing professional, personalized service. The role helps ensure guests receive helpful information about hotel facilities and a memorable stay.

What you'll do

• Greet guests
• check them in
• respond to requests
• settle accounts
• provide professional and friendly service
• personalize the guest experience
• assist guests with information about hotel facilities
• follow department procedures and safety policies
• promote hotel facilities and identify opportunities for upselling.

What we're looking for

Skills & competencies

front desk agent

chicago il

accorhotel

fairmont chicago millennium park

guest check-in

guest services

hotel operations

$25.41 per hour

overnight shifts

weekend availability

holiday availability

opera experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee benefit card with discounted rates at Accor properties
• opportunities for development and growth
• opportunity to contribute through corporate social responsibility activities.

Why this role

The role requires availability for a variety of shifts, including mornings, evenings, overnights, weekends, and holidays; Opera experience is an asset.

About the employer

AccorHotel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.